Your privacy matters at phsin. This Policy explains exactly how we collect, use, store, and protect your personal information in compliance with the Philippines Data Privacy Act of 2012.
phsin ("we," "us," "our") is committed to protecting the privacy and security of the personal data of all individuals who access or use the phsin online gaming platform at phsin.co ("the Platform"). This Privacy Policy ("Policy") explains how phsin collects, processes, stores, discloses, and protects personal data in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as enforced by the National Privacy Commission ("NPC") of the Philippines.
This Policy applies to all personal data processed by phsin in connection with your registration, use of the Platform, gameplay activity, financial transactions, customer support interactions, and any other engagement with phsin's services. By registering an Account with phsin, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read alongside phsin's Terms & Conditions and Responsible Gaming Policy, both of which are available on the Platform. In the event of any conflict between this Policy and the Terms & Conditions, this Policy shall govern matters relating specifically to personal data processing.
phsin acts as the personal information controller ("PIC") in respect of all personal data collected through the Platform, as defined under the Data Privacy Act of 2012. phsin is responsible for determining the purposes and means of processing personal data obtained from Platform users.
In compliance with the NPC's registration requirements for personal information controllers, phsin has designated a Data Protection Officer ("DPO") responsible for overseeing phsin's data protection compliance program, monitoring adherence to the DPA and this Policy, and serving as the primary point of contact for data subjects exercising their rights under the DPA.
Data subjects may contact phsin's Data Protection Officer regarding any matter relating to this Policy or their personal data by writing to: [email protected] (plain text contact — not a clickable link), with the subject line "Data Privacy Inquiry — Attention DPO."
phsin collects the following categories of personal data from registered Players and Platform visitors:
Identity and Registration Data:
Contact Data:
Financial and Transaction Data:
Gameplay and Activity Data:
Technical Data:
phsin collects personal data through the following methods:
phsin does not purchase personal data lists from third parties or collect personal data from social media platforms without your explicit consent.
phsin processes personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
phsin uses collected personal data for the following purposes:
phsin does not sell, rent, or trade your personal data to third parties for their independent marketing purposes. phsin discloses personal data to third parties only in the following circumstances:
All third-party data processors engaged by phsin are required to maintain appropriate technical and organizational safeguards and to process personal data only on phsin's documented instructions.
Some of phsin's third-party service providers — including cloud infrastructure and game software providers — may process or store personal data outside of the Philippines. Where such international transfers occur, phsin ensures that:
phsin does not transfer personal data internationally beyond what is necessary for the purposes described in this Policy. Data subjects may request information about specific international transfer arrangements by contacting phsin's Data Protection Officer.
phsin retains personal data for the following periods, or longer where required by applicable law:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be attributed to an identified individual. Where anonymization is not technically feasible, phsin will implement access controls that render retained data inaccessible for operational purposes.
phsin implements appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in risk to the rights and freedoms of affected data subjects, phsin will notify the NPC within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with Section 20 of the DPA and its IRR.
phsin uses cookies and similar tracking technologies on the Platform to maintain session state, ensure Platform security, and improve user experience. The categories of cookies phsin uses are:
phsin does not use third-party advertising cookies or cross-site tracking technologies. You may configure your browser to refuse non-essential cookies. Doing so may affect the functionality of certain Platform features but will not prevent access to the login or cashier functions.
Under the Data Privacy Act of 2012, phsin Players have the following rights with respect to their personal data held by phsin:
To exercise any of the above rights, submit a written request to phsin's Data Protection Officer at [email protected] (plain text — not a clickable link). phsin will respond to verified data subject requests within fifteen (15) calendar days of receipt. Verification of identity will be required before phsin processes any data subject request.
The phsin platform is strictly restricted to individuals aged 21 years and above in accordance with PAGCOR's online gaming regulations. 21+ phsin does not knowingly collect personal data from individuals under 21 years of age.
Age verification is enforced at registration through KYC procedures requiring submission of a valid Philippine government-issued ID. Any Account found to belong to a person under 21 years of age will be immediately closed, and any personal data collected from that individual will be securely deleted except where retention is required by applicable law for regulatory reporting purposes.
If phsin becomes aware that it has inadvertently collected personal data from a minor, it will take prompt steps to delete that data. Individuals with reason to believe that a minor has registered with phsin are encouraged to notify phsin's Data Protection Officer immediately.
phsin reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in applicable law, NPC guidance, PAGCOR requirements, or phsin's data processing practices. Material amendments will be communicated to registered Players via email or SMS notification to their registered contact details at least seven (7) days before the amended Policy takes effect.
The current version of this Privacy Policy is always available on the phsin website at phsin.co/privacy-policy. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the amended Policy.
Where amendments require new consent — for example, where a new processing purpose is introduced that is not covered by phsin's existing legal bases — phsin will obtain your specific consent before commencing processing on the new basis.
For any questions, concerns, or requests relating to this Privacy Policy or phsin's processing of your personal data, please contact:
If you are not satisfied with phsin's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information on filing a complaint with the NPC is available through the NPC's official government channels.
phsin is committed to resolving all data privacy concerns promptly and transparently. Our DPO will acknowledge receipt of all formal privacy inquiries within 48 hours and provide a substantive response within 15 calendar days.
phsin's data processing practices are built around the Philippines' Data Privacy Act of 2012 and the NPC's implementing regulations. We don't treat the DPA as a formality — our data governance program, DPO appointment, and NPC registration reflect a genuine compliance commitment to every Filipino Player who trusts phsin with their personal data.
All data transmitted between your device and phsin's servers is protected by SSL/TLS encryption. KYC documents, financial details, and authentication credentials are encrypted both in transit and at rest. Whether you're logging in from Makati, Cebu, or Davao, your connection to phsin is secure against interception.
phsin's Data Protection Officer responds to all data subject rights requests — access, rectification, deletion, portability, objection — within 15 calendar days of verified receipt. Your rights under the DPA are real rights at phsin, not theoretical ones buried in small print. Contact the DPO at any time via phsin support.
phsin does not sell, rent, or trade your personal data to third-party marketers or data brokers. The data you share with phsin for registration, KYC, and gaming is used exclusively for the purposes stated in this Policy. Sharing happens only with payment processors, PAGCOR, and other legally required recipients.
phsin retains personal data only as long as legally required — typically 5 years for KYC and transaction records under AMLC rules — and then securely deletes or anonymizes it. We don't hold data indefinitely. Each data category has a defined retention period published in this Policy so you always know how long phsin keeps your information.
In the unlikely event of a data breach, phsin is committed to notifying the NPC within 72 hours and affected Players without undue delay — ahead of the DPA's mandatory requirement. Transparency in security incidents is non-negotiable at phsin. You'll hear from us directly, not find out from a news report.
phsin is committed to protecting every Filipino player's privacy. Sign in to your phsin account to manage your data preferences, update your contact details, or access your responsible gaming settings. 21+ only.
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